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Opening CAD files

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Steve Simmons

When I click on a CAD file to view in E-drawings Viewer in Box Drive (desktop), the file sometimes opens. Mostly though, the E-drawings viewer opens but not the actual drawing. I have to copy the address, click 'Open' in E-drawings, paste the file address, then select the actual file. This is a bit tedious, and I would appreciate being able to find a solution.

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

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