Deleting Account Error

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Samantha

• July 07, 2022 21:30

Attempting to delete account but obtaining an error "There was an error deleting your account. Please try again". I have tried several times and just need my account deleted. 

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  France

  • July 08, 2022 18:38

  Hi Samantha, 

  Welcome to the Box Community, I'm happy to help!

  Can you clear your browser cache and try again OR try this using other browsers or incognito mode and see if it helps?

  Please make sure that you follow this article when deleting or cancelling your account: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account 

  Let us know how it goes and if you have questions!

  Regards,

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