Downgrade

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Carly Williams

• July 09, 2022 18:10

I would like to downgrade my account to the free individual account.

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  France

  • July 11, 2022 19:37

  Hi Carly,

  Welcome to the Box Community, I'm happy to help!

  Box administrators may submit a downgrade request by emailing our cancellations team at cancel@box.com.

  Kindly provide the plan type to which you would like to downgrade. For details, please check out this article: https://support.box.com/hc/en-us/articles/360043694314-Downgrading-Your-Box-Account 

  Thanks for reaching out and let us know how else we can help!

  Regards,

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