Lack of Support
Can't upgrade because 3 corporate credit cards have not been accepted. All have large credit balances available. Can I pay any other way?
Is there a phone# or live chat to help me resolve?
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Hi Colleen,
Welcome to the Box Community! I'm happy to help.This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".Best,
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