Storage reset

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Rising Studios

• July 15, 2022 18:02

Please run the script to reset my storage.  I deleted all my files and emptied the trash earlier this month and it says my storage is full.

 

Per this post:

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

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  Rona

  • July 15, 2022 21:14

  Hi there, 

  Welcome to Box Community! 

  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further communications.

  We're on it and thanks for posting! 

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  TG Mondalf

  • April 18, 2023 18:51

  My storage is incorrect. I have no files uploaded but it says I'm using 2.9 GB. It's been this way for a very long time and I haven't been able to use it.

  Please run the script to fix my storage info. Thanks.

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