Inaccurate usage / space showing - Please run the script
My account was showing full, and I was unable to understand why. I have now removed all files/folders but it is still showing 2/3rd full. Please can you resolve this, so I can start putting my files back!
Thanks
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Hi Liam,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article and we can definitely assist in recounting your account storage to reflect the correct size. However, as I checked, the Box account linked to your profile in this post seems already deactivated.
Let us know how you wish to proceed and if you have questions and we will help you!
Regards,
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