Please run script
Please run the script on my account, I consolidated and moved files and that usually clogs up my storage. Thank you.
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Hi Brian,
Welcome to the Box Community, I'm happy to help!
The issue that you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Let us know how else we can help or if you have any questions!
Best regards,
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