is box not usable at all on Windows 11 ARM machines?

Follow

New post

Anita Wagner

• July 31, 2022 19:52

neither box_x64.msi nor box_x86.msi seem to work ...

0

• 

  France

  • August 01, 2022 20:35
  • Edited

  Hi Anita, 

  Welcome to the Box Community, I'm happy to help!

  Box Drive is not supported on ARM-based systems, ex. Microsoft Surface Pro X. If you try to use Drive on these systems, you'll see error messages such as, "This installation package is not supported on this platform. Contact your application vendor."

  This is currently a known limitation as listed in this article: https://support.box.com/hc/en-us/articles/360043695854-Windows-Specific-Known-Issues-for-Box-Drive

  Thanks for reaching out and feel free to write back in if you have questions!

  Regards,

  0

  Comment actions Permalink

Please sign in to leave a comment.