Syncing files in between folders
Hello,
I am in the process of cleaning out our many files, under a folder called Faculty Files, and have created a 2.0 Box folder.
The issue is that when I make a change to the original folder (Faculty Files), such as adding a subfolder or file to it, these changes don't sync into the 2.0 Faculty Files even though the original folder is synced. The change does show in synced Box application from my desktop, but not on the 2.0 version (created from copying all the original files from the "Faculty Files" folder."
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Hi Lise,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates.
Regards,
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