Unable to edit a document in box

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Kelli Kress

• August 12, 2022 19:38

Can someone help me understand why I can't edit an excel sheet directly box? I do have Box Edit added.

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  France

  • August 15, 2022 18:58

  Hi Kelli, 

  Welcome to the Box Community, I'm happy to help!

  This would be something our Support team can investigate with you and it seems you already have an open ticket for this issue with our Product support team. Please continue working with them and check your email for updates.

  Thanks for your patience and please comeback and let us know how it goes.

  Regards,

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  Lynne Engelbert

  • April 28, 2023 16:16

  How do I contact my support team?

   

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