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wrong space

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Thomas

Hi team!

I've the same problem like others. All my files are deleted and also the trash was deleted but 40% of my space are filled. Please run the script for rearranging the space. 

Account ID 7479889931

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  • France

    Hi Thomas, 

    Welcome to the Box Community, I'm happy to help!

    The issue that you encounter with your storage is related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect

    I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box. 

    Feel free to write back in if you have any questions for me!

    Best regards,

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  • Thomas

    Hi France,

    thank you very much.

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