Reactivate deactivated account

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S Broberg

• August 18, 2022 09:45

My account was deactivated yesterday (17/08/2022) without explanation or warning, and I want it to be reactivated, but there's no answer when calling billing, and no answer on the mail i sent. What should I do?

The account is [personal information--redacted]

Regards

Staffan

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  France

  • August 18, 2022 22:22

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf to look into this.

  Kindly check your email for details and updates.

  Best Regards,

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  Staffan Broberg

  • August 19, 2022 05:27

  Thank you

   

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