The plan cannot be upgraded and an error occurs.
Please help me as I am unable to upgrade my plan from Free plan to Business or all other plans and I get an error.
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Hi there,
Welcome to the Box Community, I'm happy to help!
I understand that you encountered an error when upgrading your Box account.
Please send an email to billing@box.com and someone from the team with reach out to help address and look into this.
Regards,
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