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Adding a new user

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I am the admin of our account and I am trying to add a new user. When I send her the confirmation email to set up her account, she isn't receiving anything. We've checked junk and resent many times.


Thank you!

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    Looks like the same issue has been addressed through Live Chat a while ago. And if it's for another user please let us know and we'd love to further assist.

    Thanks for posting! 

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