I need to restore a folder that I deleted

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Gonzalo Escuder

• September 23, 2022 16:25

I deleted a folder by mistake. When I go into the trash and try to restore, it is giving me error.

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  Gonzalo Escuder

  • September 23, 2022 17:17

  Now, it restored. But there are many missing folders. Is it because it is in the process of restoring?

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  France

  • September 23, 2022 21:49

  Hi Gonzalo, 

  Welcome to the Box Community, I'm happy to help!

  If its a pretty large folder, that might be the case, the items within the deleted folder might still be in the process of restoring.

  I would suggest giving it up to a day then check again, if some items are still missing, you can submit a ticket to product support here so the team can check the progress for you.

  Thanks for posting and let us know how else we can help!

  Regards, 

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