Accepted Invite but there is no file in my account

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Monique Hebert

• September 29, 2022 12:35

I was asked to accept a shared file and I created an account to do so, but there is no file in my folders. Is this a common bug? Where would the files land? Attempted accepting invite several times and still nothing.

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  France

  • September 29, 2022 21:38

  Hi Monique, 

  Welcome to the Box Community, I'm happy to help!

  Did you receive the invitation on the same email address linked to your Box account? If yes, and you are still not seeing the content shared to you, you may need to contact the owner to check if they've change your permission or removed your access to the shared content.

  Thanks for reaching out and let us know how else we can help!

  Regards,

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  Yan Ma

  • May 17, 2023 03:43

  I'm having the same issue. It's the same email and the owner has not changed the permission. I'm still not able to see any files on my end. Could anyone help? thanks

   

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