Chung An

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Recent activity by Chung An Recent activity Votes
  • cannot login 2FA

    Answered

    Hi, I posted on here a few times now and haven't gotten a response so just reposting.  My boss cannot access his Box account because he changed phones and the authenticator didn't transfer over.  W...

  • resetting/disabling 2FA

    Answered

    Hi, I posted on here yesterday and didn't get a response so just reposting.  My boss cannot access his Box account because he changed phones and the authenticator didn't transfer over.  We've tried...

  • resetting 2FA

    Hi, My boss cannot access his Box account because he changed phones and the authenticator didn't transfer over.  We've tried contacting support and the support agent asked for the exact date as to ...

  • 2FA

    Answered

    My boss is unable to access his Box account since he doesn't remember his 2FA.  We've tried to get it reset but customer service keeps asking the last time he uploaded anything to the account or so...