Laura Torgerson
- Total activity 11
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Activity overview
Latest activity by Laura Torgerson-
Laura Torgerson commented,
Why am I unable to submit a support ticket?
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Laura Torgerson commented,
/Users/lauratorgerson/Library/CloudStorage/Box-Box/LNT/taxes & financials/2022 charitable.xls This is the path for one of my missing files. Cannot open it though as it says it has been deleted or ...
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Laura Torgerson commented,
Hello. These are not collaborative files but files I own. No one but me has access to these files. Yes, I have checked the trash, I have checked for unsynced items, I have searched all the folders....
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Laura Torgerson commented,
Also, the files that are missing are owned. No collaboration with anyone else
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Laura Torgerson commented,
I have manually reset Box. My files were no where to be found in any unsynced folder. I uninstalled Box and then reinstalled it. Still no files.
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Laura Torgerson created a post,
Where are my missing files!
AnsweredMy files are gone. I have tried repeatedly to contact Support with no success. These are tax files and work files that were created in the last two years. All are gone.
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Laura Torgerson commented,
Yes, tried logging out and logging back in. Synced everything multiple times. Checked trash.
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Laura Torgerson commented,
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Laura Torgerson created a post,
Missing files
AnsweredAfter syncing Box with my desktop I am now missing dozens of files and not old ones - ones that I have recently used in the past couple of weeks. They are not in my trash.