janoldenburg

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Activity overview

Latest activity by janoldenburg
  • janoldenburg commented,

    This explanation is badly flawed as it doesn't explain how to tell whether I should use a file provider extension approach or a kernal approach on my mac. No one has responded to my questions!  

  • janoldenburg created a post,

    Files that are supposed to be syncing are not on my local device

    Answered

    Hi, After I reinstalled Box Drive, some files that say they are syncing actually are not available on my local drive. They are still available on Box online, but not syncing to my local drive. Plea...

  • janoldenburg created a post,

    My files on Box Online are missing

    My files and folders are no longer showing up online. When I search, I see the folders but they have no content in them. They exist on my Mac, but have no sync or change history. I can't see them a...

  • janoldenburg created a post,

    File history not showing

    Hi, I created a file on 7/19/22. Today I accidentally saved new content in the document over that file. I have a paid account and should be able to see the earlier version. However, although histor...

  • janoldenburg commented,

    Hi, While I don't see the "partially synced" info when I hover over the folder in box.com, I do see that all the relevant folders say they were synced today. In Box.com, all of the relevant folders...

  • janoldenburg created a post,

    Box sync issues

    I am using Box Sync on a mac. Over the last week, I have noticed that some files/folders are marked as unsynced. When I reopen and save them, they show up as "recent" in the Box Online version but ...

  • janoldenburg commented,

    Thank you. I think I'm ok on that front as the original document is a .xlsx file--unless Box does some sort of transform when you're in the online version...

  • janoldenburg commented,

    Thanks. It makes sense to me that I erred in not inviting them as full collaborators, but I am not clear why they need to install Box Edit to edit online. My recollection (though I am a very early...

  • janoldenburg commented,

    Hi,I've shared an excel spreadsheet with two others. I work on a mac; they both work in Windows. I expected them to be able to open and edit the document with Excel Online without downloading Box ...

  • janoldenburg created a post,

    Opening a shared document in Excel Online

    Hi,I've shared an excel spreadsheet with two others. I work on a mac; they both work in Windows. I expected them to be able to open and edit the document with Excel Online without downloading Box ...