janoldenburg
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Recent activity by janoldenburg-
Files that are supposed to be syncing are not on my local device
AnsweredHi, After I reinstalled Box Drive, some files that say they are syncing actually are not available on my local drive. They are still available on Box online, but not syncing to my local drive. Plea...
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My files on Box Online are missing
My files and folders are no longer showing up online. When I search, I see the folders but they have no content in them. They exist on my Mac, but have no sync or change history. I can't see them a...
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File history not showing
Hi, I created a file on 7/19/22. Today I accidentally saved new content in the document over that file. I have a paid account and should be able to see the earlier version. However, although histor...
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Box sync issues
I am using Box Sync on a mac. Over the last week, I have noticed that some files/folders are marked as unsynced. When I reopen and save them, they show up as "recent" in the Box Online version but ...
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Opening a shared document in Excel Online
Hi,I've shared an excel spreadsheet with two others. I work on a mac; they both work in Windows. I expected them to be able to open and edit the document with Excel Online without downloading Box ...