Rona
- Total activity 13423
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Recent activity by Rona-
Hi Yolanda, Welcome to Box Community and glad to assist! You only get this error while accessing a shared link and this error typically is caused by one of 3 things: Incorrect sharing permissio...
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Hi Cary, Welcome to Box Community and glad to assist! In order to get a closer look, can you confirm the following? How do you save files, can you walk us through your workflow? Do you have a l...
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Hi Kawai, Welcome to Box Community! It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. Than...
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Hi Jean, Welcome to Box Community and glad to assist! It shows that you've already cancelled your Box subscription. If you have follow up questions regarding your cancellation, please email us thr...
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Hi Jonathan, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi Lotte, Welcome to Box Community and glad to assist! Kindly reach out to our Cancellation team to do these changes for your seats/licenses. To do so, you can email them via cancel@box.com. Rest...
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Hi Charles, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi there, Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tot...
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Hi William, Welcome to Box Community! It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. Than...
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Hi Gustavo, Welcome to Box Community and glad to assist! To get a closer look, you please confirm the following? Can you attach a screenshot of your error in this Community post? Your Operating ...