Rona
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Recent activity by Rona-
Hi there, Welcome to Box Community and glad to help! I opened a new ticket so we can assist with your issues adding/changing your email address. Someone from Product Support team will get in touc...
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Hi Ben, Welcome to Box Community and I'm here to help! We've ran the script to correct your account storage. Doing so helps correct the file or folder count is reflected in your Box account. To c...
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Hi there, Welcome to Box Community and glad to help! Did you use this link to install Box Drive? If yes, can you attach a screenshot of your error for a closer look? We'll lookout for your reply!
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Hi Sandy, Welcome to Box Community and glad to help! I would like to confirm a couple of things as we work in your download issue. Are you accessing these files through the Box website? How did...
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Hi Kevin, Welcome to Box Community and glad to help! We've successfully ran the script to correct your file counts and are you still expriencing the same issue? Let us know in the Community how ...
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Hi Rick, Welcome to Box Community and I'm here to help! You may have hit your limit for the total numbers of docs to be sent for e-sign. Please check your account type and find out if you've reac...
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Hi Daniel, Good day! I've opened a new ticket to have our Product Support team to get a closer look. We'll get in touch to you through email and please keep an eye to your email. Stay well!
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Hi Katie, Welcome to Box Community and glad to help! Box takes content security very seriously and sharing content via shared links instead of attachments not only makes sharing content much ...
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Hi Kathleen, Welcome to Box Community and glad to help! To easily create a new folder, you can go to this article and follow the steps. Meanwhile, if you're having trouble creating new folders k...
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Hi Richard, Welcome to Box Community and glad to help! You may contact your main Admin to run a folders and files report. This way you'd be able to identify your missing file's path. Also, know ...