Rona

1. Community
2. Support Forum
3. box sync wont start getting this message can anyone help?

Hi there,  Welcome to Box Community and glad to assist!  We highly recommend switching to Box Drive. Why Switch? Current Experience: Box Drive is the latest desktop application from Box. Automat...

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• Rona
• May 02, 2025 23:31
• 0 votes

1. Community
2. Support Forum
3. Not able to "Add New Payment"

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you need additional assistance.  Thanks for posti...

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• Rona
• May 02, 2025 23:16
• 1 vote

1. Community
2. Support Forum
3. I can no longer log into my account.

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• May 02, 2025 19:34
• 0 votes

1. Community
2. Support Forum
3. Unable to transfer admin status to another team member

Hi Adam,  Welcome to Box Community and glad to assist! Upon checking, you haven't verified any domains in your Business Plus account. Due to our new zero-trust security enhancements aimed at harden...

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• Rona
• May 02, 2025 19:29
• 0 votes

1. Community
2. Support Forum
3. Box Account Recovery Request

Hi Miho, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you need additional assistance.  Thanks for postin...

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• Rona
• May 02, 2025 19:12
• 0 votes

1. Community
2. Support Forum
3. Issue with Duplicate Folder on Box Drive

Hi Yanwei,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your ticket and we'll stay in touch. Thanks for po...

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• Rona
• May 02, 2025 19:10
• 0 votes

1. Community
2. Support Forum
3. Project Folder and files are now Missing

Hi Anthony,  Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from ...

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• Rona
• April 30, 2025 21:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. PDF with fillable fields

Hi Lisa,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 30, 2025 21:24
• 0 votes

1. Community
2. Support Forum
3. I need to cancel

Hi there,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console ...

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• Rona
• April 30, 2025 21:21
• 0 votes

1. Community
2. Support Forum
3. QR Code

Hi Ryan,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 30, 2025 21:18
• 0 votes