Rona

1. Community
2. Support Forum
3. Playing mp3 files in a box folder on a phone

Hi Ian,  Welcome to Box Community!  I went ahead and reproduced this issue, seems that it is an expected behavior that even if you only selected a single mp3 file to play in your folder it will con...

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• Rona
• November 06, 2020 23:14
• 0 votes

1. Community
2. Support Forum
3. Who else misses Box Sync?

Hi David,  Welcome to Box Community!  We would like to know your queries concerning Box Sync and we would love to further assist. Please feel free to leave comments that way we can answer your part...

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• Rona
• November 06, 2020 22:50
• 0 votes

1. Community
2. Support Forum
3. Everyone on Box can't perform any functions, as we are all locked for various functions. Need to talk to somebody. I need a phone # to call and don't send me to a web site give me the phone #. I have been to web sites with no results.

Hi Nina,  Welcome to Box Community!  I went ahead and opened a support ticket to help you address your Box concerns. You will be notified through email and rest assured that our teammate will direc...

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• Rona
• October 10, 2020 01:16
• 0 votes

1. Community
2. Support Forum
3. restore deleted box note

Hi Betty,  Welcome to Box Community and thanks for your post in the forum!  To help you locate and restore your deleted item I went ahead and opened a support ticket to have someone from Box suppor...

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• Rona
• October 09, 2020 19:50
• 0 votes

1. Community
2. Support Forum
3. email alerts

Hi Mark,  Welcome to Box Community and thanks for your post in the forum!  To receive email alerts when someone shared a file with you,  Go to your desired folder > More Options> Settings  Scroll ...

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• Rona
• October 09, 2020 19:43
• 0 votes

1. Community
2. Support Forum
3. How do I change my billing from USD to AUD per month ?

Hi Mary-Anne,  Welcome to Box Community and thanks for your post in the forum!  I opened a support ticket to have our teammate assist you update your Billing profile and someone will reach out to y...

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• Rona
• October 09, 2020 19:27
• 0 votes

1. Community
2. Support Forum
3. Copying files from one folder owner to another

Hi Jack,  Welcome to Box Community!  When you attempted to copy the folder did you use your Box account? If your answer is yes, please be sure to have access to the destination folder from your acc...

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• Rona
• September 18, 2020 19:13
• 0 votes

1. Community
2. Support Forum
3. Font Problems

Hi Casey,  Welcome to Box Community and thanks for posting your question! Looks like this will require our Box Support team to work directly with you to assist and help you investigate in this issu...

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• Rona
• September 17, 2020 21:47
• 0 votes

1. Community
2. Support Forum
3. A mess with upgrade from free account to Business Starter Plan

Hi Kari,  Welcome to Box Community and thanks for posting!  Since Box Starter account does not have unlimited collaboration feature your external users/collaborators will be counted against your se...

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• Rona
• September 17, 2020 19:50
• 0 votes

1. Community
2. Support Forum
3. Cannot Link to Box In NetSuite

Hi Andrew, Welcome to the Box Community!  You seem to have an issue with Box for Netsuite after installing it. This will require our Box Support team to work directly with you and I've opened a cas...

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• Rona
• September 17, 2020 16:33
• Edited
• 0 votes