Rona

1. Community
2. Support Forum
3. Delete account

Hi there,  Welcome to Box Community and glad to help!  Looks like you've successfully deleted your Box account. Let us know in this forum if you have questions or clarifications.  We'd love to furt...

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• Rona
• September 13, 2023 20:31
• -1 votes

1. Community
2. Support Forum
3. Upload limit related

Hi Junho, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 13, 2023 19:09
• -1 votes

1. Community
2. Support Forum
3. Box Note Not Visible

Hi Jennifer, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 12, 2023 14:37
• 0 votes

1. Community
2. Support Forum
3. Unresponsive Tickets

Hi Martina,  Welcome to Box Community and glad to help!  A member of our team will be in touch to keep you posted, please keep an eye out.  Thanks for posting! 

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• Rona
• August 29, 2023 22:38
• -1 votes

1. Community
2. Support Forum
3. Upload Speed

Hi Dickon,  Welcome to Box Community!  We've sent an email regarding this and please check out your inbox.  Thanks for posting!  

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• Rona
• August 24, 2023 22:21
• Edited
• -1 votes

1. Community
2. Support Forum
3. Is file and folder name case insensitive now?

Hi Harry,  Welcome to Box Community and glad to help!  Could you attach a screenshot of your error for us to get a closer look?  We'd love to hear from you! 

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• Rona
• August 24, 2023 19:23
• Edited
• -1 votes

1. Community
2. Support Forum
3. Password Issue

Hi Matt,  Welcome to Box Community and glad to help!  It appears that you're already working with a member of our Product Support team to address this issue. Please keep an eye out and we'll stay i...

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• Rona
• August 23, 2023 22:39
• -1 votes

1. Community
2. Support Forum
3. Help: Make sure the storage account is provisioned in Open / Add a Place and that you have the necessary permissions.

Hi Emily,  Welcome to Box Community and glad to help!  To help address this issue kindly reach out to your internal helpdesk team for assistance. If they need Product Support team to step in, they ...

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• Rona
• August 18, 2023 20:41
• Edited
• -1 votes

1. Community
2. Support Forum
3. Where al of my documents

Hi Fil,  Welcome to Box Community and glad to help!  Please go over to your trash/bin icon to find and recover your missing files. However, if the missing files are your shared contents, please rea...

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• Rona
• August 17, 2023 21:44
• Edited
• -1 votes

1. Community
2. Support Forum
3. External Users unable to generate QR code for two step verification requirement.

Hi Anthony,  Welcome to Box Community and glad to help!  It appears that you've worked with a member of team to address this issue. Let us know in this forum if you have additional questions.  Than...

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• Rona
• August 16, 2023 22:28
• -1 votes