Rona

1. Community
2. Support Forum
3. Problem with plan upgrade

Hi Magda,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

• View comment
• Rona
• December 18, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. Authenticator App issues

Hi Andrew, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 18, 2024 19:10
• 0 votes

1. Community
2. Support Forum
3. issue creating sign request using template - error 400 Signer role must match the signer or signer group of the template.

Hi Jan, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 18, 2024 16:29
• 0 votes

1. Community
2. Support Forum
3. Unable to assign new Admin

Hi Meredith, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 18, 2024 16:27
• 0 votes

1. Community
2. Support Forum
3. EXCELマクロのThisWorkbook.Path

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 18, 2024 16:24
• 0 votes

1. Community
2. Support Forum
3. Upgrate error

Hi Treza,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

• View comment
• Rona
• December 18, 2024 16:23
• 0 votes

1. Community
2. Support Forum
3. Problem with SSO configuration (Entra ID)

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 18, 2024 16:22
• 0 votes

1. Community
2. Support Forum
3. Business Plus License is not Longer Active for No Clear Reason

Hi there,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

• View comment
• Rona
• December 17, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Unable to verify Email to join

Hi Cynthia,  Welcome to Box Community and glad to assist!  You can generate a new link using the instructions below,  Visit https://app.box.com/reset and enter the email address associated with yo...

• View comment
• Rona
• December 17, 2024 20:47
• 0 votes

1. Community
2. Support Forum
3. Is there a way to move files between folders while preserving the version history?

Hi Milo, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpd...

• View comment
• Rona
• December 17, 2024 20:40
• 0 votes