Rona

1. Community
2. Support Forum
3. Cannot upgrade

Hi Tanabe,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further ...

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• Rona
• December 05, 2024 21:46
• 0 votes

1. Community
2. Support Forum
3. Out of storage message with 5% used of storage.

Hi Elizabeth,   Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes ...

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• Rona
• December 05, 2024 21:45
• 0 votes

1. Community
2. Support Forum
3. please, run the script to fix my free space i have only two empty folders but box say 6gb occupied... thx

Hi there,   Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it i...

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• Rona
• December 05, 2024 21:43
• 0 votes

1. Community
2. Support Forum
3. Can't UPGRADE plan

Hi Vasile,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further ...

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• Rona
• December 05, 2024 21:41
• 0 votes

1. Community
2. Support Forum
3. How to find Unmanaged users who have email addresses from my domain

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions.  We'd love to further ...

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• Rona
• December 05, 2024 21:40
• 0 votes

1. Community
2. Support Forum
3. Scam?

Hi Kelly,  Welcome to Box Community and glad to assist! You can reach out to our Billing team to address this issue. To do so, please email us through billing@box.com. Thanks for posting! 

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• Rona
• December 05, 2024 21:37
• 0 votes

1. Community
2. Support Forum
3. Setting passwords for shared links

Hi there,  Welcome to Box Community and glad to assist!  Password protection is a premium feature, unavailable on free personal accounts. Only owners, co-owners, and editors can set this password. ...

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• Rona
• December 05, 2024 21:32
• 0 votes

1. Community
2. Support Forum
3. Upgraded to Business Plan - Critical Folder missing

Hi Samir, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 05, 2024 21:28
• 0 votes

1. Community
2. Support Forum
3. Recording into box

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 05, 2024 21:13
• 0 votes

1. Community
2. Support Forum
3. Synced Folders

Hi John, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 05, 2024 20:34
• 0 votes