Rona

1. Community
2. Support Forum
3. Box Not opening on window

Hi there,  Welcome to Box Community and glad to assist! Kindly uninstall and reinstall your Box Drive application.  To uninstall Box Drive: IMPORTANTAny content in your Box Drive desktop location ...

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• Rona
• December 04, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. Retrieving a deleted Root folder

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 03, 2024 22:30
• 0 votes

1. Community
2. Support Forum
3. Not getting password reset email

Hi Maria,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 03, 2024 21:54
• 0 votes

1. Community
2. Support Forum
3. Okta Automatic Provisioning of user error

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 03, 2024 21:52
• 0 votes

1. Community
2. Support Forum
3. Can't Create Password

Hi Arief,  Welcome to Box Community and glad to assist!  To create a password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with...

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• Rona
• December 03, 2024 21:51
• 0 votes

1. Community
2. Support Forum
3. :( Permanently deleted folder need to recover!!!!!

Hi Bryan,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 03, 2024 21:36
• 0 votes

1. Community
2. Support Forum
3. Box error "Token has expired"

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 03, 2024 21:34
• 0 votes

1. Community
2. Support Forum
3. Your account needs further verification

Hi Fredrik,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• December 02, 2024 23:38
• 0 votes

1. Community
2. Support Forum
3. I need to submit a request ticket because I cannot upgrade my plan

Hi Tara,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further as...

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• Rona
• December 02, 2024 22:41
• 0 votes

1. Community
2. Support Forum
3. All files & folders disappeared

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• December 02, 2024 22:39
• 0 votes