Rona

1. Community
2. Support Forum
3. Billed £433 for an upgrade

Hi Dee,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

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• Rona
• November 25, 2024 20:43
• 0 votes

1. Community
2. Support Forum
3. Box update - problem - DLL load failed while importing win32api: The specified module could not be found.

Hi there,  Welcome to Box Community and glad to assist!  Can you manually reset your Box Drive Application? Exit Box Drive (if it is running). If necessary, use Task Manager to end the Box.exe pro...

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• Rona
• November 25, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. Error Msg: "Asset path is too long"

Hi Brian,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 25, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. How to Set-Up FTPS file upload.

Hi William,  Welcome to Box Community and glad to assist!  To migrate your contents through FTP, you can follow the steps here.  Let us know in you have questions, 

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• Rona
• November 25, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Domain Name

Hi Koren,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• November 25, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. Box for netsuite - subtab is not shown at NetSuite after configuration

Hi Eiko,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 25, 2024 20:08
• 0 votes

1. Community
2. Support Forum
3. 二段階認証解除ORアカウント削除/Two-step verification deactivation OR account deletion

Hi Bayu,  Welcome to Box Community and glad to assist!  Since it involves another user's login, we recommend to have the affected user to contact Box Support directly and open a ticket. We'd love t...

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• Rona
• November 25, 2024 14:52
• Edited
• 0 votes

1. Community
2. Support Forum
3. One folder in Box not Syncing

Hi Mariah,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 22, 2024 22:00
• 0 votes

1. Community
2. Support Forum
3. Old pasword

Hi Kris,  Welcome to Box Community and glad to assist!  If your current password doesn't work. You can reset your password and please follow this process: Visit https://app.box.com/reset and enter...

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• Rona
• November 22, 2024 21:58
• 0 votes

1. Community
2. Support Forum
3. External collaborators

Hi Alejandro,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Seems that you're able to address this inquiry and please let us know if ...

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• Rona
• November 22, 2024 21:55
• Edited
• 0 votes