Rona

1. Community
2. Support Forum
3. disable MFA (atuhenticator) because changed the phone

Hi Bayu,  Welcome to Box Community and glad to assist!  Since it's a log in issue, We recommend that the affected user contact Box Support and open a ticket. We'd love to further assist!   

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• Rona
• November 21, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. How to restrict connections by IP address

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Custom Subdomain

Hi Marc,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 21:25
• 0 votes

1. Community
2. Support Forum
3. Account recovery

Hi Ange,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 21:24
• 0 votes

1. Community
2. Support Forum
3. Create password not working

Hi Robert,  Welcome to Box Community and glad to assist!  To setup your password, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account....

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• Rona
• November 21, 2024 21:21
• 1 vote

1. Community
2. Support Forum
3. Embed Links Not Working

Hi there,  Welcome to Box Community and glad to assist!  For more context, could you attach a screenshot of your error in this post?  We'd love to further assist! 

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• Rona
• November 21, 2024 21:11
• 0 votes

1. Community
2. Support Forum
3. Duration Token

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• November 21, 2024 19:50
• 0 votes

1. Community
2. Support Forum
3. Bad Storage Info

Hi Alessandro,   Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes...

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• Rona
• November 21, 2024 19:48
• 0 votes

1. Community
2. Support Forum
3. Cancel my Account/Subscription

Hi Carrie,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• November 21, 2024 19:46
• 0 votes

1. Community
2. Support Forum
3. Storage is full but isn't - urgent

Hi Sam,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 19:44
• 0 votes