Rona

1. Community
2. Support Forum
3. upgrade de compte

Hi Christian,  Welcome to Box Community and glad to assist!  At the moment, we're only able to offer support in English. We apologize for this limitation -- please contact us in this language if yo...

• View comment
• Rona
• April 28, 2025 21:15
• 0 votes

1. Community
2. Support Forum
3. 2 Factor Authentication - Torabi

Hi Cyrus,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• April 28, 2025 21:11
• 0 votes

1. Community
2. Support Forum
3. Unable to reset password

Hi Jonathan,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• April 28, 2025 21:09
• 0 votes

1. Community
2. Support Forum
3. Version control

Hi Gregg,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• April 28, 2025 21:08
• 0 votes

1. Community
2. Support Forum
3. About unmanaged users

Hi there,  Welcome to Box Community and glad to assist!  Unmanaged users are Box users who: Have unlicensed and unpaid personal Box service accounts that are acquired independently of an Admin or ...

• View comment
• Rona
• April 28, 2025 19:50
• 0 votes

1. Community
2. Support Forum
3. incorrect / wrong "Out of Storage" Warning

Hi Deren,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it i...

• View comment
• Rona
• April 25, 2025 22:54
• 0 votes

1. Community
2. Support Forum
3. Invited collaborator cannot access folder

Hi Lori,  Welcome to Box Community and glad to assist!  To get a closer look, can we obtain a screenshot of this error? Using this community post, please attach your screenshot.  We wait for your r...

• View comment
• Rona
• April 25, 2025 22:48
• 0 votes

1. Community
2. Support Forum
3. Business Plus only has 1TB storage?

Hi Todd,  Welcome to Box Community and glad to assist!  Please reach out to our Billing team to discuss your storage limit. You can either open a ticket or email us through billing@box.com. Thanks...

• View comment
• Rona
• April 25, 2025 22:40
• 0 votes

1. Community
2. Support Forum
3. Storage says it is full but is not full

Hi Vincent,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it...

• View comment
• Rona
• April 25, 2025 22:35
• 0 votes

1. Community
2. Support Forum
3. Can you recalculate my storage space?

Hi Kagoshimaken,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, mak...

• View comment
• Rona
• April 25, 2025 22:33
• 0 votes