Rona

1. Community
2. Support Forum
3. Authenticator App

Hi Justin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 19:37
• 0 votes

1. Community
2. Support Forum
3. About viewing folders to which you have been invited

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• October 24, 2024 19:35
• 0 votes

1. Community
2. Support Forum
3. phone number

Hi Jennifer, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 19:33
• 0 votes

1. Community
2. Support Forum
3. MFA lost

Hi Nataly,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. Auto play on audiobooks

Hi Yvonne,  Welcome to Box Community and glad to assist!  Autoplay on audio file is currently a limitation. At this time, we suggest that you submit this as a product feature request or suggestions...

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• Rona
• October 24, 2024 19:30
• Edited
• -1 votes

1. Community
2. Support Forum
3. OpenSSL Vulnerabilities still in Latest Versions of Box Drive

Hi Jack,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 19:06
• 0 votes

1. Community
2. Support Forum
3. Missing version history in BOX

Hi Masashi,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 17:20
• 0 votes

1. Community
2. Support Forum
3. The message “This account is invalid.

Hi there, Welcome to Box Community and glad to assist!  By any chance, are you trying to upgrade your Box account? For more context, what prompted this error, can you elaborate? We'd love to furthe...

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• Rona
• October 24, 2024 14:45
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change payment method

Hi Guy,  Welcome to Box Community and glad to assist! If you're the Box Admin, you can change your account's credit card information through Admin Console. Meanwhile, managed users can reach out to...

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• Rona
• October 24, 2024 14:33
• 0 votes

1. Community
2. Support Forum
3. Hoàn tiền

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• October 24, 2024 14:25
• 0 votes