Rona

1. Community
2. Support Forum
3. BOX Trial

Hi there,  Welcome to Box Community and glad to assist!  To answer your query, please contact our Sales team and use our live chat function via box.com/pricing.  Thanks for posting! 

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• Rona
• October 18, 2024 20:11
• 0 votes

1. Community
2. Support Forum
3. Not receiving confirmation email to change admin

Hi Mo,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 18, 2024 20:08
• 0 votes

1. Community
2. Support Forum
3. Cancel my trial subscription

Hi Monica,  Welcome to Box Community and glad to assist!  Upon checking, it appears that you've managed to cancel your Box subscription. For additional concern and clarification, please reply throu...

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• Rona
• October 18, 2024 20:06
• 0 votes

1. Community
2. Support Forum
3. BOX DRIVE

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• October 18, 2024 20:04
• 0 votes

1. Community
2. Support Forum
3. Really annoying Upload Error

Hi Janet,  Welcome to Box Community and glad to assist! To get rid of this notification, please log out and log in from Box Drive.  Navigate to the search menu by going to the system tray and clic...

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• Rona
• October 18, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. Nancy Bartlett

Hi Nancy,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 18, 2024 19:26
• 0 votes

1. Community
2. Support Forum
3. New User Not Getting Email

Hi Molly,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 22:31
• 0 votes

1. Community
2. Support Forum
3. User no longer receives notification emails when @mentioned.

Hi Mark,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 21:48
• 0 votes

1. Community
2. Support Forum
3. Change Owner

Hi Jay,  Welcome to Box Community and glad to assist!  To take ownership of your collaborated folder(s), please reach out to its owner.  Transferring the folder ownership:  Open the appropriate fo...

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• Rona
• October 17, 2024 21:45
• 0 votes

1. Community
2. Support Forum
3. Box storage full but not

Hi Alessandro,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes ...

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• Rona
• October 17, 2024 21:12
• 0 votes