Rona

1. Community
2. Support Forum
3. Haven't been able to contact sales Team

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• October 15, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. I can only upload files into the root directory

Hi Karim,  Welcome to Box Community and glad to assist! Did you check if the error lies within your own or collaborated folder? See if it's owned by yourself or another user. If it's the latter, pl...

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• Rona
• October 15, 2024 21:20
• Edited
• 0 votes

1. Community
2. Support Forum
3. How can I find if Box still even has my account?

Hi Tom,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 15, 2024 20:40
• 0 votes

1. Community
2. Support Forum
3. Using single download API wants to download multiple file separately.

Hi Sakthipriya,  Welcome to Box Community and glad to assist!  To answer your inquiry, you can take it to our Developer team by posting it to community.box.com.  We'd love to further assist! 

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• Rona
• October 15, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Antonio,  Welcome to Box Community and glad to assist!  You're likely to get an error while adding a personal free user. This serves as a reminder that you're adding an existing Box user.  Here'...

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• Rona
• October 15, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Unable to unistall box tools and wont run

Hi James,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 15, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Login Issues - Gooey gone

Hi Anthony,  Welcome to Box Community and glad to assist! Please follow our recommended troubleshooting steps to fix your issue.  Updating your browser to the latest version Clearing your browser'...

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• Rona
• October 15, 2024 20:23
• 0 votes

1. Community
2. Support Forum
3. wrong email

Hi Matthew,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• October 15, 2024 20:17
• 0 votes

1. Community
2. Support Forum
3. Unencrypted FTP Deprecated

Hi Dana,  Welcome to Box Community and glad to assist!  To answer your inquiry, you can take it to our Developer team by posting it to community.box.com.  We'd love to further assist! 

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• Rona
• October 15, 2024 20:15
• 0 votes

1. Community
2. Support Forum
3. Disable Account Level Email Notifications for Specified Admins

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 15, 2024 20:11
• 0 votes