Rona

1. Community
2. Support Forum
3. Box Bulk Managed User Update Not Saving

Hi Connor,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 03, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Box wont launch in Mac

Hi Hamish,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 03, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. necesito reembolso

Hi Hector,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Eng...

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• Rona
• October 03, 2024 20:19
• 0 votes

1. Community
2. Support Forum
3. Links broken thought file namd and folder name remained the same

Hi Leslie,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• October 03, 2024 20:18
• 0 votes

1. Community
2. Support Forum
3. Authenticator code

Hi Robert,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 03, 2024 20:13
• 0 votes

1. Community
2. Support Forum
3. MFA Reset needed

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 03, 2024 20:03
• 0 votes

1. Community
2. Support Forum
3. We can't open files despite can move and save them in Box Drive

Hi Shota,  Welcome to Box Community and glad to assist! As much as we wanted to follow through, we’ve managed to exhaust the basic troubleshooting steps for your current issue/error. If you wish to...

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• Rona
• October 03, 2024 20:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. New Problem Item

Hi Sonia,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 03, 2024 19:53
• 0 votes

1. Community
2. Support Forum
3. BOX USERS INTEGRATED WITH WINDOWS ACTIVE DIRECTORY

Hi Miguel,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 03, 2024 19:43
• 0 votes

1. Community
2. Support Forum
3. Missing Folders/Files

Hi Cyd,  Welcome to Box Community and glad to assist! Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the T...

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• Rona
• October 03, 2024 19:41
• Edited
• 0 votes