Rona

1. Community
2. Support Forum
3. Why does the folder take up 34x more space than its contents?

Hi Joseph,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• February 26, 2024 19:30
• 1 vote

1. Community
2. Support Forum
3. FTP Access Failed - 502 Command SITE Not Implemented

Hi Neel,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 20, 2024 19:46
• 1 vote

1. Community
2. Support Forum
3. Storage Count

Hi Mariana, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• February 20, 2024 19:21
• 1 vote

1. Community
2. Support Forum
3. Incorrect Storage Size

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 20, 2024 19:19
• 1 vote

1. Community
2. Support Forum
3. STORAGE FULL, BUT IT ISN'T

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 19, 2024 20:16
• 1 vote

1. Community
2. Support Forum
3. Wrong work of the counter of free space. Run your fixing script.

Hi Andrew, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• February 16, 2024 20:57
• 1 vote

1. Community
2. Support Forum
3. アカウントの削除

Hi there,  Welcome to Box Community and glad to assist!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English...

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• Rona
• February 13, 2024 19:07
• 0 votes

1. Community
2. Support Forum
3. STORAGE FULL, BUT IT ISN'T

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 05, 2024 21:56
• 2 votes

1. Community
2. Support Forum
3. Storage - run script to fix storage size.

Hi Diego, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 05, 2024 18:01
• 1 vote

1. Community
2. Support Forum
3. Determine when a user was assigned to a folder

Hi Noel,  Welcome to Box Community and glad to help! Please generate a Collaborations Report to generate this data. Doing so will allow you to identify when the user has been invited as collaborato...

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• Rona
• January 03, 2024 21:26
• 1 vote