Rona

1. Community
2. Support Forum
3. Want to use the "New" Content section to transfer ownership?

Hi there,  Welcome to Box Community and glad to assist!  If the user has left your organization but remains a member of your Enterprise account, you may proceed with deleting the user, enabling you...

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• Rona
• July 03, 2024 21:22
• Edited
• 0 votes

1. Community
2. Support Forum
3. close account

Hi Pamela, Welcome to Box Community and glad to assist! To address your inquiry, you can reach out to our dedicated team through cancel@box.com. Thanks for posting! 

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• Rona
• July 03, 2024 20:29
• 0 votes

1. Community
2. Support Forum
3. Set up authenticator

Hi there,  Welcome to Box Community and glad to assist!  To setup your Multi-Factor Authentication, please follow the instructions below.  Enabling multi-factor Authentication You can enable only o...

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• Rona
• July 03, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Cancel and Refund

Hi Charlene,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd lov...

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• Rona
• July 03, 2024 20:22
• -1 votes

1. Community
2. Support Forum
3. BOX Access denied

Hi Dayna,  Welcome to Box Community and glad to assist!  Upon checking your shared link URL may have been removed or has already expired.  Note that we can't reinstate expired/removed shared link U...

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• Rona
• July 03, 2024 20:18
• 0 votes

1. Community
2. Support Forum
3. Change admin and delete

Hi James,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• July 03, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. Can't Open Box, Need Support Case

Hi Megan,  Welcome to Box Community and glad to assist!  Can you please proceed and try to manually reset your Box Drive application?   To manually reset Box Drive on a Mac (File Provider Extension...

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• Rona
• July 02, 2024 22:19
• 0 votes

1. Community
2. Support Forum
3. Cannot access uninitialized variable.

Hi Makena,  Welcome to Box Community and glad to assist! Looks like we need a few information regarding this issue,  Can we obtain a screenshot of your error? You can use this Community post to at...

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• Rona
• July 02, 2024 22:14
• 0 votes

1. Community
2. Support Forum
3. Lost Powerpoint file - box sync to laptop

Hi Jacqueline,  Welcome to Box Community and glad to assist!  Sorry to hear about this incident. Meanwhile, please note that we can't restore deleted contents from your local Box folder especially ...

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• Rona
• July 02, 2024 21:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Inquiry About Approval Status of Custom App Auth 2.0

Hi Vishal,  Welcome to Box Community and glad to assist!  Please get in touch with our Developer team to answer your inquiry.  We'd love to further assist! 

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• Rona
• July 02, 2024 21:31
• 0 votes