Rona

1. Community
2. Support Forum
3. Wrong storage size

Hi Ranja,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• July 01, 2024 23:11
• 0 votes

1. Community
2. Support Forum
3. Billing issue

Hi Jun,  Welcome to Box Community and glad to assist!  In order to address your inquiry, you can create a new ticket to contact our Billing team or directly email us through billing@box.com.  We'd ...

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• Rona
• July 01, 2024 23:08
• 0 votes

1. Community
2. Support Forum
3. Cancel the license and refund_ 34777215991

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd love t...

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• Rona
• July 01, 2024 23:03
• 0 votes

1. Community
2. Support Forum
3. Data Recovery on deleted data

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• July 01, 2024 22:50
• 0 votes

1. Community
2. Support Forum
3. Free space is weird

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• July 01, 2024 22:46
• 0 votes

1. Community
2. Support Forum
3. Invalid device when copying files

Hi Chuck,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• July 01, 2024 22:43
• 0 votes

1. Community
2. Support Forum
3. Upload error “something went wrong with the upload, try again"

Hi Colette,  Welcome to Box Community and glad to assist! If you are having trouble uploading files or folders to Box, please try the following troubleshooting steps: Make sure that your web brows...

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• Rona
• July 01, 2024 22:22
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi there, Welcome to Box Community and glad to assist!   This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the l...

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• Rona
• July 01, 2024 22:18
• 0 votes

1. Community
2. Support Forum
3. Box Drive not syncing

Hi Kate,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd love to...

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• Rona
• July 01, 2024 22:04
• 0 votes

1. Community
2. Support Forum
3. My drive is almost empty but the space is full

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• July 01, 2024 22:02
• 0 votes