Rona

1. Community
2. Support Forum
3. deleted files

Hi there,  Welcome to Box Community and glad to assist! Once a file/folder's been deleted permanently from trash, I'm afraid we can no longer restore them for users subscribed on free individual ac...

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• Rona
• June 18, 2024 22:01
• 0 votes

1. Community
2. Support Forum
3. Unable to upload files because of storage limit.

Hi Stan,  Welcome to Box Community and glad to assist! To get a closer look, could you reproduce your error and take a screenshot? Once you've captured the screenshot please attach it in this forum...

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• Rona
• June 18, 2024 21:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change Account Owner

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 18, 2024 21:54
• 0 votes

1. Community
2. Support Forum
3. BoX on iPad - folder content available offline

Hi Jan,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. At th...

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• Rona
• June 18, 2024 21:52
• 0 votes

1. Community
2. Support Forum
3. adding domain

Hi Tatsuro,  Welcome to Box Community and glad to assist!  Adding a managed domain consists of three separate tasks: Add the domain and get a unique code (also known as a hash). Create a new DNS r...

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• Rona
• June 18, 2024 21:50
• 0 votes

1. Community
2. Support Forum
3. Case: #3109588 Created on 4th June 2024 - No action taken - Box storage limit reached - Auto Back up from SqlBackupmaster stopped from 3 weeks.

Hi Sujith,  Welcome to Box Community and glad to assist! As of this writing, we've consulted our specialist and rest assured that we'll keep you posted, please keep an eye out.  We appreciate your ...

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• Rona
• June 18, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. Upload files through the application on an Android device

Hi Khaled,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 18, 2024 21:17
• 0 votes

1. Community
2. Support Forum
3. I want to know how to print comments

Hi there,  Welcome to Box Community andm glad to assist! As of this writing, Box does not have this functionality for Comments. For any product feature request or suggestions, we recommend you post...

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• Rona
• June 18, 2024 21:12
• 0 votes

1. Community
2. Support Forum
3. Box storage full - but deleted all files

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 18, 2024 21:06
• 0 votes

1. Community
2. Support Forum
3. Cancel Trial Account

Hi Arvin,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd love t...

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• Rona
• June 18, 2024 21:04
• 0 votes