Rona

1. Community
2. Support Forum
3. Scan to folder on Box Drive Creates 0KB file sized files

Hi John, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks f...

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• Rona
• June 07, 2024 23:01
• 0 votes

1. Community
2. Support Forum
3. I HATE BOX

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks ...

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• Rona
• June 07, 2024 22:39
• 0 votes

1. Community
2. Support Forum
3. Message to Rena and others from Box Support

Hi William,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 07, 2024 22:31
• 0 votes

1. Community
2. Support Forum
3. Everything Is Gone!

Hi Mindi,  Welcome to Box Community and glad to assist! Looks like you're looking for your shared folder/file. If so, can you reach out to the owner and make sure you still have access to the file/...

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• Rona
• June 07, 2024 22:28
• 0 votes

1. Community
2. Support Forum
3. No access to shared files, or any files.

Hi Rachel,  Welcome to Box Community and glad to assist!  If you are having trouble accessing a file or folder that has been shared with you, verify that you are signed in to the same Box account t...

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• Rona
• June 07, 2024 22:21
• 0 votes

1. Community
2. Support Forum
3. Difficult to submit a ticket

Hi Bjorn,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you need additional assistance.  We'd love to further as...

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• Rona
• June 07, 2024 22:03
• 1 vote

1. Community
2. Support Forum
3. Box not working on Win11 Box version 2.39.174

Hi Wil,  Welcome to Box Community and glad to assist! To fix your issue with Box Drive. Please manually reset your Box Drive application. Exit Box Drive (if it is running). If necessary, use Task ...

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• Rona
• June 07, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. Box will not sync with home computer

Hi there,  Welcome to Box Community and glad to assist! In order to further assist, can I confirm your Operating System and current Box version? We'd love to further assist!

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• Rona
• June 07, 2024 21:59
• 0 votes

1. Community
2. Support Forum
3. Storing one file in multiple folders with bookmark link

Hi Michael,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 07, 2024 21:56
• 0 votes

1. Community
2. Support Forum
3. Watermark with Recipient Email - Sharing without invite only access

Hi Kathryn, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• June 07, 2024 20:35
• 0 votes