Rona
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Recent activity by Rona-
Hi there, Welcome to Box Community and glad to assist! Each users should create a new ticket in order address their MFA issues. Rest assured that a member from Product Support will get in touch. ...
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Hi there, Welcome to Box Community! It indicates that you have already collaborated with one of our team members. Please let us know if you need additional assistance. We'd love to further as...
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Hi Kim, Welcome to Box Community and glad to assist! Can you share a screenshot of your error using this thread? We'd love to further assist!
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Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...
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Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...
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Hi there, Welcome to Box Community and glad to assist! In order create a report regarding your file previews, you can run a User Activity Report. To run this report: Login to box.com and naviga...
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Hi Kelly, Welcome to Box Community and glad to assist! Upon checking, you don't have owned contents and you could be looking for a shared folder. If so, please contact the owner to locate the fold...
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Hi Kristy, Welcome to Box Community and glad to assist! Co-owners and editors can move only content contained in the folder they are collaborating on. For example, if a collaborator is invited to...
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Hi Jackie, Welcome to Box Community and glad to assist! You can prevent your collaborators from moving files/folders by changing the user's collaborator permission. Know which levels of permissio...
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Hi Sayaka, Welcome to Box Community and glad to assist! I've investigated our email server logs and it looks like your email address is not on our bounce or suppression list. Please check your Spam...