Rona

1. Community
2. Support Forum
3. Share file autofill

Hi Randall,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 31, 2024 21:24
• 0 votes

1. Community
2. Support Forum
3. Cancel BOX Trial Period

Hi Christine,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Cons...

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• Rona
• May 31, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. Account Help

Hi David,  Welcome to Box Community and glad to assist!  For more context, are you trying to change your primary email address or you're about to join your company's Box instance? It'd be great if ...

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• Rona
• May 31, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Sharing Everything

Hi Peter,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 31, 2024 21:16
• 0 votes

1. Community
2. Support Forum
3. Failed to download files and folders

Hi Oun,  Welcome to Box Community and glad to assist!  If you are encountering problems downloading files from your Box account, we recommend that you try: Updating your browser to the latest vers...

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• Rona
• May 31, 2024 20:54
• 0 votes

1. Community
2. Support Forum
3. opened wrong account

Hi Michael,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 31, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. When I installed Box Drive, it said that an unexpected error occurred

Hi there, Welcome to Box Community and glad to assist! To successfully install Box Drive, please ensure that you'll be using a supported Operating System.  Mac Prerequisites: Supported OS version ...

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• Rona
• May 31, 2024 20:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. Lost access to all Box folders after name and email address change

Hi Barbara,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 31, 2024 20:16
• 0 votes

1. Community
2. Support Forum
3. Unable to Change Primary Email Address

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 31, 2024 19:53
• 0 votes

1. Community
2. Support Forum
3. FTP Speeds very slow

Hi Binu,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 31, 2024 19:50
• 0 votes