Rona

1. Community
2. Support Forum
3. BoxDrive will not start.

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 29, 2024 19:33
• 0 votes

1. Community
2. Support Forum
3. About the Box-API Engineer certification

Hi Shin,  Welcome to Box Community and glad to assist!  As of this message, Box does not have certification exam(s) for Box-API engineers.  Thanks for posting! 

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• Rona
• May 29, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. individual user accounts

Hi Renee,  Welcome to Box Community and glad to assist!  To find out which Box plan would fit your needs please visit box.com/pricing and use our Live Chat function to work with our Sales team.  Th...

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• Rona
• May 29, 2024 19:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Sync

Hi Pam, Welcome to Box Community and glad to assist! We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop exp...

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• Rona
• May 29, 2024 19:18
• 0 votes

1. Community
2. Support Forum
3. Can't connect my Trial FTP to WINSCP

Hi Cliff,  Welcome to Box Community and glad to assist!  FTP is available to business and enterprise accounts — except trial accounts. And it shows that your Business account is still on trial, so ...

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• Rona
• May 28, 2024 23:03
• 0 votes

1. Community
2. Support Forum
3. Missing files

Hi Craig,  Welcome to Box Community and glad to assist! Can you please confirm your permission to the signed document(s) that disappeared?  We'd love to further assist! 

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• Rona
• May 28, 2024 22:57
• 0 votes

1. Community
2. Support Forum
3. how do i change the order of folders in a folder?

Hi Larry,  Welcome to Box Community and glad to assist!  You can sort your files and folders by Name, Date Modified, and Size. Simply click the appropriate header to sort. Click the squares icon to...

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• Rona
• May 28, 2024 22:50
• -1 votes

1. Community
2. Support Forum
3. Error when trying to change the owner of a box folder

Hi Rika,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 28, 2024 21:59
• 0 votes

1. Community
2. Support Forum
3. Verifying email help

Hi Michael,  Welcome to Box Community and glad to assist!  Once your confirmation email has expired, please go ahead and reset your password.  Visit https://app.box.com/reset and enter the email a...

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• Rona
• May 28, 2024 21:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Product Support - Update on Case #3096889

Hi Hrushikesh,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 28, 2024 21:53
• 0 votes