
Rona
- Total activity 20345
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Recent activity by Rona-
Hi Melissa, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi there, Welcome to Box Community and glad to assist! We've provided the instructions to recover your deleted files. To restore specific items in Trash: The steps below apply whether you’re sele...
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Hi Todd, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...
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Hi Nam, Welcome to Box Community and glad to assist! You can advice the affected user to contact Product Support and select "If you are unable to sign in, click here." Doing so would help create a...
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Hi Bryan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...
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Hi Brian, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi there, Welcome to Box Community and glad to assist! Please reach out to our Sales team so they could help with your upgrade queries. To do so, you can visit box.com/pricing and chat with a live...
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Hi Andrew, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!
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Hi Knut, Welcome to Box Community and glad to assist! Please contact Product Support if you prefer to work with a live agent through chat. Meanwhile, I've already opened a new case as a response t...
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Hi Knut, Welcome to Box Community! I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. Thanks for posting!