Rona

1. Community
2. Support Forum
3. BOX IS A SCAM

Hi Elizabete,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 11, 2024 15:48
• 0 votes

1. Community
2. Support Forum
3. 2段認証の解除方法を教えてほしい

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• April 11, 2024 15:43
• 0 votes

1. Community
2. Support Forum
3. Box von allen Geräten abmelden wie wo ?

Hi Alice, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• April 11, 2024 15:42
• 0 votes

1. Community
2. Support Forum
3. Please clear my folder

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 11, 2024 15:41
• 0 votes

1. Community
2. Support Forum
3. Videos not downloading properly

Hi Len,  Welcome to Box Community and glad to assist!  Could you follow these troubleshooting steps and try to download the file(s) again?  Updating your browser to the latest version Clearing you...

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• Rona
• April 10, 2024 21:59
• Edited
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi Alex,  Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the li...

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• Rona
• April 10, 2024 21:54
• 0 votes

1. Community
2. Support Forum
3. Changing from general email response to specific email

Hi Marie,  Welcome to Box Community and glad to assist!  Did you receive a collaboration invite to access a file/folder? If yes, please reach out to the invitor and this time, have him/her to resen...

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• Rona
• April 10, 2024 20:38
• Edited
• 0 votes

1. Community
2. Support Forum
3. downloads abroad

Hi Pierre,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 10, 2024 19:33
• 0 votes

1. Community
2. Support Forum
3. I want to reduce my license.

Hi there,  Welcome to Box Community and glad to assist! Please contact our Cancellation team to reduce your licences. You can reach out to our team through cancel@box.com. Thanks for posting! 

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• Rona
• April 10, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. How to Write protect selected folders on BOX

Hi Brian,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 10, 2024 19:29
• 0 votes