Rona

1. Community
2. Support Forum
3. Moving a user from existing account to mine

Hi Evan,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 10, 2024 16:25
• 0 votes

1. Community
2. Support Forum
3. Cannot upload file although I have enough space

Hi Angelos,  Good day!  Kindly attach a screenshot of your upload error and can you confirm the total size of the file(s) you're uploading? We'd love to further assist! 

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• Rona
• April 10, 2024 15:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. Please clear my folder

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 10, 2024 15:07
• 0 votes

1. Community
2. Support Forum
3. box insufficient space

Hi Mykola,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• April 10, 2024 15:06
• 0 votes

1. Community
2. Support Forum
3. Spell Check

Hi Tamara,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 09, 2024 22:04
• 0 votes

1. Community
2. Support Forum
3. Backing up Linux Server to Box?

Hi there,  Welcome to Box Community and glad to assist!  To answer this, you should take this query to our Developer team via forum.box.com.  Thanks for posting! 

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• Rona
• April 09, 2024 21:52
• 0 votes

1. Community
2. Support Forum
3. How can I identify which files it cannot update on start up

Hi Gary, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 09, 2024 21:48
• 0 votes

1. Community
2. Support Forum
3. Access Box using VPN Only

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 09, 2024 21:46
• 0 votes

1. Community
2. Support Forum
3. when uploading a file that appear in downloads the file disappears and can't be uploaded

Hi Bruce,  Welcome to Box Community and happy to assist!  Looks like you have an issue with the file(s) you've uploaded and downloaded at the same time, am I correct?  Could you elaborate your work...

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• Rona
• April 09, 2024 21:42
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to log in

Hi Loleata,  Welcome to Box Community and glad to assist!  Do you have an alternate Box account you're having an issue with? If so, is there an error message?   Please attach a screenshot in this t...

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• Rona
• April 09, 2024 21:33
• Edited
• 0 votes