box insufficient space

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Mykola Piatykop

• April 10, 2024 14:21

I have faced the issue described in this article. I deleted all uploaded files and emptied the trash. But there is no more space. Can you help me to free up space ?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

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  Rona

  • April 10, 2024 15:06

  Hi Mykola, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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