Rona

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  • Total activity 20345
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  • Followed by 3 users
  • Votes 14
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Says I am out of space

    Hi Cody,  Welcome to Box Community and glad to assist!  It shows that you only have shared folders. Please note that a folder's storage limit will vary according to its owner's storage allocation. ...

    1. Community
    2. Support Forum
    3. Lost Files

    Hi Annop,  Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the l...

    1. Community
    2. Support Forum
    3. Incorrect Storage Usage

    Hi Filipe, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

    1. Community
    2. Support Forum
    3. Please cancel

    Hi Katherine,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Please I need a refund and I want to cancel my account

    Hi Michael,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Strong Password Required - Google Account Login

    Hi Brian,  Welcome to Box Community and glad to assist!  You can go ahead and change your password using these steps.  Visit https://app.box.com/reset and enter the email address associated with y...

    1. Community
    2. Support Forum
    3. Refund Please

    Hi Kyungpyo,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Restore Data after paid Plan

    Hi there,  Welcome to Box Community and glad to assist!  No, we can't restore your deleted contents that are no longer in your trash even if you try to upgrade your account.  Thanks for posting!

    1. Community
    2. Support Forum
    3. CANCEL MY BOX ACCOUNT

    Hi Hakim,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Refund Request

    Hi Kimberly,  Welcome to Box Community and glad to assist!  Please get in touch with our Cancellation team via cancel@box.com so we could help address your query.  Thanks for posting!