Rona

1. Community
2. Support Forum
3. Billing

Hi Beau,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• March 27, 2025 14:21
• 0 votes

1. Community
2. Support Forum
3. Issues reseting password

Hi Yinka,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• March 27, 2025 14:19
• 0 votes

1. Community
2. Support Forum
3. I've deleted files but available storage does not increase

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it...

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• Rona
• March 26, 2025 23:05
• 0 votes

1. Community
2. Support Forum
3. Update user 2FA phone number

Hi Nolan,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 26, 2025 20:15
• 0 votes

1. Community
2. Support Forum
3. I can't invite a "deactivated" user

Hi Susan,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• March 26, 2025 20:11
• 0 votes

1. Community
2. Support Forum
3. Entra SSO with multiple Box instances

Hi Jeffrey,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 26, 2025 20:10
• 0 votes

1. Community
2. Support Forum
3. Merge a free and paid account

Hi Matthew,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 26, 2025 20:07
• 0 votes

1. Community
2. Support Forum
3. the destruction of data

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 25, 2025 20:51
• 0 votes

1. Community
2. Support Forum
3. Deleted user account recovery request

Hi Josh,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 25, 2025 20:48
• 0 votes

1. Community
2. Support Forum
3. Issue with Logging into Box Drive

Hi Takahiro,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 25, 2025 20:46
• 0 votes