Rona

1. Community
2. Support Forum
3. Storage limit reached but is not true

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• April 01, 2024 19:22
• 0 votes

1. Community
2. Support Forum
3. Box Reporting 8.4 GB of 10.0 GB used when it is not

Hi Stella,  Welcome to Box Community and glad to assist!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if...

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• Rona
• April 01, 2024 19:19
• 0 votes

1. Community
2. Support Forum
3. BoxEditが起動しない。

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• April 01, 2024 19:17
• 0 votes

1. Community
2. Support Forum
3. Running out of space

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• April 01, 2024 19:15
• 0 votes

1. Community
2. Support Forum
3. Box Drive starting: a javascript error occurred in the main process

Hi Luigi, Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Than...

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• Rona
• April 01, 2024 19:14
• 0 votes

1. Community
2. Support Forum
3. 2 Factor Authentication not working

Hi John, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 01, 2024 19:12
• 0 votes

1. Community
2. Support Forum
3. NetSuite Integration

Hi Jordan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 01, 2024 19:10
• 0 votes

1. Community
2. Support Forum
3. Must a folder have an individual owner

Hi Chika,  Welcome to Box Community and glad to assist!  Why not have the Box Admin to create the folder instead? I'm afraid folders/files can only be created by a Box user.  Can you elaborate what...

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• Rona
• March 29, 2024 22:18
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unwanted Deletion of Accounts

Hi Renee,  Welcome to Box Community and glad to assist!  In order to get a closer look, can you send me a screenshot of this email you received? Please redact email addresses that may be posted in ...

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• Rona
• March 29, 2024 22:11
• 0 votes

1. Community
2. Support Forum
3. File taking too much space on our devices

Hi Flakron,  Welcome to Box Community and glad to assist!  Note that as soon as you log in your account through Box Drive. It will display folders present from box.com to your local Box folder. So ...

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• Rona
• March 29, 2024 21:48
• Edited
• 0 votes